UMOM New Day Centers
Jan 2008 to Mar 2011
Jun 2007 to Nov 2007
Tier 2 Support Technician U-Verse
Rio Salado Community College
Specialist Operating Systems installation and configurations of DOS, 95, 98, 00, XP.W7, Knowledgeable with MAC systems. Microsoft Office  Word, PowerPoint, Excel, Outlook, Access, Publisher, Info path. Server 2003 Active Directory support, maintenance. Computer hardware repair, upgrading, maintaining, installation, configuration, networking client to server, peer-to-peer, server maintenance, printers and networks. Local network planning, system analyst and design. Efficient problem solving skills, reliable, excel at customer service. Effective communication skills, work well independently and as a team, positive attitude, fast learner. Web design, HTML, Adobe suite CS4 FlashCS4, DreamwaverCS4, Photoshop CS4, Illustrator CS4, PDF, In-design CS4, QuarkXPress.