Maria Ortiz

UMOM New Day Centers
Phoenix, AZ
Jan 2008 to Mar 2011
I.T Coordinator
AT&T
Phoenix, AZ
Jun 2007 to Nov 2007
Tier 2 Support Technician U-Verse

Rio Salado Community College
Phoenix, AZ
2010
Computer Science
Learning Center
Rochester, NY
2001

Specialist Operating Systems installation and configurations of DOS, 95, 98, 00, XP.W7, Knowledgeable with MAC systems. Microsoft Office [] Word, PowerPoint, Excel, Outlook, Access, Publisher, Info path. Server 2003 Active Directory support, maintenance. Computer hardware repair, upgrading, maintaining, installation, configuration, networking client to server, peer-to-peer, server maintenance, printers and networks. Local network planning, system analyst and design. Efficient problem solving skills, reliable, excel at customer service. Effective communication skills, work well independently and as a team, positive attitude, fast learner. Web design, HTML, Adobe suite CS4 FlashCS4, DreamwaverCS4, Photoshop CS4, Illustrator CS4, PDF, In-design CS4, QuarkXPress.

Catholic Family Center

Jan 2013 to Present
Volunteer
University of Rochester
Rochester, NY
Mar 2011 to Sep 2012
Ambulatory Patient Representative
The Employment Store
Rochester, NY
Aug 2010 to Feb 2011
Environmental Service Worker
Youth Opportunity Center
Buffalo, NY
2001 to 2002
Receptionist/Aide

Monroe Community College
Rochester, NY
2007 to 2009
Certificate / Medical Office Assistant in Office Technology